Effective Date: June 24, 2025
Website: https://www.dietdoctorkent.com
1. Introduction
Southwest Arlington Medical Clinic (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services, including SMS communications.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Full name, email address, phone number, mailing address.
- Health-Related Information: Appointment dates, medical history, prescriptions, and insurance details when submitted through our online forms or during service.
- Usage Information: Device data, browser type, access times, and website activity.
- SMS Consent Information: Consent to receive SMS for appointments, reminders, billing, and medical communications.
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Send appointment reminders, lab notifications, and post-visit instructions.
- Deliver billing and account-related notifications.
- Respond to inquiries or customer support requests.
- Improve website functionality and user experience.
SMS Messaging: By submitting your phone number via our web forms or other communication methods, you consent to receive SMS messages regarding:
- Appointment scheduling and reminders
- Post-visit instructions
- Lab results or updates
- Billing alerts
Message frequency may vary. Message and data rates may apply.
4. Sharing Your Information
We do not sell, rent, or share your personal or SMS consent information with third parties or affiliates for marketing purposes.
Your data may be shared only with:
- Authorized healthcare professionals and staff at Southwest Arlington Medical Clinic.
- Service providers who assist with appointment scheduling, data storage, and billing—bound by HIPAA and confidentiality agreements.
- Legal authorities when required by law.
5. Data Security
We implement industry-standard encryption and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Choices
- SMS Opt-Out: You may opt out of SMS messages at any time by texting STOP.
- Support: Text HELP or contact us via our website for assistance.
- Access and Update: You can request to access, update, or delete your personal data by contacting us.
7. Children’s Privacy
We do not knowingly collect or solicit information from anyone under the age of 13 without verified parental consent.
8. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted to this page with the revised date.
9. Contact Us
Southwest Arlington Medical Clinic
Phone: 817-261-3302, 817-274-0936
Address: 2313 W Arkansas Ln Suite 100
Pantego, TX 76013